General Shipping Information
Zabel's shipping methods allow for shipments to the lower 48 states. At this time we do not ship to U.S. territories, PO Boxes, and APO/FPO addresses, Hawaii, or Alaska. Please contact us by phone or email.
If inventory is available, MOST orders ship same business day if the order is received by 12pm EST. All in stock orders leave our warehouses within one business day from the date the order has been accepted and confirmed. All delivery times are based on working days and do not include weekends or holidays. All orders placed on weekends and holidays will ship the following business day.
Deliveries typically occur Monday through Friday (holidays excluded), during normal business hours.
Multiple Shipments: In order to deliver your order as quickly as possible, Zabel may ship items from different warehouses. This will not increase your shipping charges.
Partial Shipments: Products from the same order may ship from different warehouses, or at different times based on item availability. When this occurs, the status of you order may be labeled 'Partially Shipped.' Partial shipment of an order is at Zabel's discretion and will not increase your shipping charges.
Delivery Signatures: To ensure that your Zabel purchase arrives safely, we recommend that someone be present for your order when it is delivered. (Some orders may require a signature).
Damaged Shipments: Freight claims for damaged or missing shipments are the responsibility of the customer. Shipping claims are to be filed by the customer with the delivering carrier and any losses incurred are at the customer's expense. If you receive a shipment in damaged condition, you MUST retain all packaging and contents for examination by the carrier. You MUST immediately advise the carrier by phone and in writing, and then advise our office immediately so we may assist you with your claim.
Tracking Your Order: You can track your shipment by visiting "https://www.zabelenvironmental.com/customer/account/login". We will send you a shipping confirmation email which will include a tracking number that enables you to track the progress of the packages from our warehouse to the address you specified. Please note that it may take up to 24 hours before your order tracking information is available from the carrier's tracking system. That means even though your package has already shipped to you from our warehouse, the carrier may not be able to provide any information about your package for up to 24 hours.
Flat Rate Shipping (Dollar Value): Your order ships via UPS Ground* within one business day from acceptance and confirmation. Transit time is 1-5 business days. For questions regarding our flat rate shipping costs please email us at firstname.lastname@example.org.
* In some cases, smaller item orders such as filter gaskets may ship via USPS.
|$0.00 - $5.99||$5.95|
|$6.00 - $20.99||$9.95|
|$21.00 - $75.99||$25.00|
|$76.00 - $150.99||$35.00|
|$151.00 - $300.99||$45.00|
Pallet Shipping: On some larger orders, your shipment may have to be delivered on pallets. If this is the case, once your order is placed, one of our sales representatives will contact you to discuss shipping details. If you believe your order may need to be shipped by pallets please email us at email@example.com before placing your order.
Rushed Shipping: Please email us at firstname.lastname@example.org for a freight quote. Please be ready to provide the full shipping address, product(s), and quantities. Please allow one business day for a rushed shipping quote to be processed.
International Shipping: We handle international shipments on a case by case basis. If you are located outside the lower 48 states, please email us at email@example.com and a sales representative will contact you to discuss shipping details.